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BPO Services
At Scat, we specialize in delivering high-quality BPO voice and non-voice services, designed to help businesses grow while reducing operational overhead. With a strong focus on performance, accuracy, and customer satisfaction, we empower organizations to focus on what they do best—while we handle the rest.
Voice & Non-Voice Based Services
Outsourcing your business processes to Scat brings efficiency, cost savings, and scalability
Telemarketing & Telesales
Customer Support (Inbound/Outbound)
Technical Support Services
Order Taking & Tracking
Lead Generation & Qualification
Helpdesk Services
Product/Service Inquiry Handling
Feedback & Survey Calls
IT Helpdesk Support (Chat & Email)
Data Entry & Data Processing
Email Support Services
Live Chat Support
Back Office Operations
Accounting & Bookkeeping Services
Payroll Processing
Invoice & Billing Management
Back office typically involves non-customer-facing tasks that are vital to operational success; outsourcing provides several advantages:
Focus
In-house personnel can concentrate on customers and products
Productivity
Teams can work round-the-clock
Process Refinement
Analyzing, organizing, and scaling of workflows
Budgetary Benefit
Cost savings that can be invested in employees
Voice Services
Customer Service & Technical Support Our skilled voice support teams provide professional, multilingual assistance across inbound and outbound channels. Whether it's resolving technical issues or answering customer queries, we ensure every interaction enhances your brand reputation.
